1. What happens in Google Sheet?
• Calls Logging
When you’ve provided a public link to a Google Spreadsheet, Allô will create a new tab automatically and start logging calls inside it. Every call is logged (received or emitted) along with the following information:
• What’s Synced:
Date
Call direction: inbound / outbound
From: Phone number & name (when available)
To: Phone number & name (when available)
Allo User: name of the user
Summary of the call
Transcript (first 500 chars)
Recording url
Call Result: answered / sent to voicemail / sent to AI assistant / hung up
Call Duration
2. How to setup the integration?
Open the Account tab
Tap on Integrations
Then open Google Spreadsheet
Sign-in with your Google account
Tap on on the account you want to use, then “Continue” and finally “Allow” to accept the integration request
Tap on Allow to open Allô automatically
Open Google Spreadsheet on your phone or computer, pick an existing spreadsheet or create a new one
Copy a public link with edit privileges. On a computer, follow this procedure. On a phone:
Open the Google Sheet app
Tap on the user icon
Tap on the earth icon
Configure the link with “Anyone with the link” and “Editor” privilege
Copy the link
Paste the link into Allô and tap on Send
The integration is configured. Toggle off if you want to disable the call logging.
Couldn’t find what you’re looking for? Get in touch with someone from the Allô team. We have a near 24/7 support to make sure your business is always up and running.